Ridge campside insulated water bottle

Shipping Policy

At Avery Ridge Ranch Apparel, your order is made just for you.

Order Processing

• Orders are typically processed within 2–5 business days.
• Because items are made to order, production times can vary by product and fulfillment location.
• You will receive an order confirmation and a separate email with tracking when your order ships.

Estimated Shipping Times

• United States: 3–7 business days
• Canada: 5–10 business days
• Europe: 5–10 business days
• Rest of world: 10–20 business days

These are estimates and may change because of carrier delays, customs, weather, or peak demand.

Rates, Tracking, and Split Shipments

• Shipping charges are calculated at checkout based on the product, weight, and destination.
• Items fulfilled by different production partners may arrive in separate packages.
• Tracking can take up to 48 hours to update after shipment.

International Orders

Import duties, taxes, and fees are not included in the product price or shipping charge and are the customer's responsibility.

Lost, Delayed, or Damaged Packages

For a damaged, defective, misprinted, or incorrect item, email orders@averyridgeranchapparel.com within 7 calendar days of delivery. Report visible shipping-package damage within 72 hours. Include your order number and clear photographs of the item, package, and shipping label. For a package that appears lost, contact us as soon as tracking shows a problem or the expected delivery window has passed.

See our official Return & Refund Policy for complete eligibility, exceptions, and resolution details.

Questions?

Email orders@averyridgeranchapparel.com.